Vista Valencia Snack Bar Attendant / Cook – Part Time
Job highlights
Qualifications
• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
• Experience in a fast-paced, customer service-oriented environment, preferably in golf/hospitality/service industry
• Experience handling cash and credit card transactions
• Effective communication skills (written and oral), strong interpersonal and customer service skills
• Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently
• Knowledge of applicable liquor laws, procedures and policies, ability to determine signs of intoxication
• Knowledge of proper food preparation, storage and sanitation requirements
• Knowledge of inventory control and theft prevention processes
• Ability to operate: calculator, cash register and/or point of sale system, hot dog machine, coffee and soda dispensers, deep fryer, meat slicer, broiler, barbecue grill or flat top grill
• Basic math skills
• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is required to sit, stand, walk, hear, talk, read, balance, use hands, use fingers, reach stoop, kneel, crouch or crawl, taste, smell, push or pull and shall have the ability to lift or move up to 30 pounds
• Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus
• While performing the duties of this job, the employee is exposed to wet and/or humid conditions, outside weather conditions, moving mechanical parts, toxic or caustic chemicals, fumes or airborne particles, risk of electrical shock and sharp objects
Responsibilities
• Serves food and beverage products to members and guests visiting the snack bar, creating a great customer experience
• Prepares food according to supervisor's specifications and recipes
• Greets members and guests and responds to all questions and concerns and offering assistance when needed
• Assists members and guests in food and beverage selection by describing special offerings or menu changes, answering food preparation questions, recording member/guest selections and upselling where possible, relaying orders to kitchen or preparing food directly, identifying any special requests and keying orders into register
• Delivers completed orders to customers providing appropriate accompaniments or garnishes, ensuring that all orders meet proper presentation and quality standards, packaging take-out orders as needed, dispensing or preparing beverages including alcoholic beverages (following proper procedures)
• Maintains an efficiently run snack bar by managing cash drawer (verifying the balance, counting the money and recording the amount and balances at the end of each day), informing management supply shortages and customer requests/comments, monitoring daily play on the course or upcoming events which might affect snack bar operations
• Follows closing procedures (turning off and cleaning appropriate service machines, retrieving condiments, utensils and paper products, storing perishables, preparing the order sheet for the following day and locking snack bar area)
• Maintains quality standards of food and beverage service by preparing and presenting menu items according to company standards and supervisor's direction
• Ensures clean and orderly workspace by adhering to public health codes, sanitation and safety policies
• Verifies product stock and rotate as necessary, informing supervisor of item or equipment that needs to be ordered; may be responsible for ordering at supervisor's discretion
• Completes approved opening duties at the beginning of each day
• Completes approved closing duties at the end of each day by organizing, cleaning and sanitizing workspace
• Orders supplies as needed and approved by management,
• Receives and signs for deliveries of food and beverage
• Assists other food and beverage outlets as requested by management
• May assist in training other snack bar attendants
• Implements and supports all American Golf initiatives and programs as requested by management
• Other duties may be assigned by management